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The Social Security Administration (SSA) is implementing significant changes to its identity verification process, requiring in-person visits to field offices for many beneficiaries. Effective March 31, 2025, individuals unable to verify their identity through the "my Social Security" online service must do so in person. This policy affects new applicants and existing recipients seeking to update direct deposit information.
Acting SSA Commissioner Leland Dudek emphasizes that these measures aim to enhance security and prevent fraud. The SSA estimates that fraud related to direct deposit changes has resulted in significant. . .
