In Queens, New York, the Transportation Security Administration (TSA) is rolling out new translation devices at John F. Kennedy International Airport (JFK) to enhance traveler engagement, particularly for passengers whose first language is not English.
TSA spokesperson Lisa Farbstein has announced the introduction of these innovative devices, emphasizing the agency's commitment to improving communication and accessibility for all travelers. Farbstein explains that these devices offer real-time translation capabilities in both directions, enabling seamless communication between TSA agents and passengers.
TSA spokesperson Lisa Farbstein says they're always looking to improve traveler engagement, especially if English isn't. . .