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American Airlines has been ordered to pay a $50 million penalty following an investigation by the U.S. Department of Transportation (DOT) that found the airline failed to properly assist passengers with disabilities. The fine stems from multiple incidents, spanning from 2019 to 2023, where the airline allegedly did not provide adequate physical assistance to customers and mishandled their wheelchairs, resulting in injuries.
The DOT’s investigation revealed a pattern of neglect by American Airlines, accusing the company of violating regulations designed to protect passengers with disabilities. Transportation Secretary Pete. . .
