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American Airlines is implementing new technology designed to prevent passengers from cutting ahead in the boarding process. The initiative, currently in the testing phase, aims to bring more order and fairness to the often chaotic process of boarding planes. As air travel picks up post-pandemic, airlines are focusing on improving customer experiences, and American Airlines is leading the charge by using tech to address a long-standing frustration: line cutters.
How the Technology Works
The new system uses a combination of digital boarding passes and advanced scanning. . .
