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United Airlines CEO Scott Kirby has taken steps to reassure customers following a series of safety incidents involving the airline's aircraft. In a letter sent to customers on Monday, Kirby acknowledged the concerns and outlined the company's commitment to addressing safety issues promptly and comprehensively.
The recent incidents have sparked worries among passengers and aviation authorities. Last Friday, a Boeing plane operated by United was discovered to be missing an external panel upon landing in Oregon. This incident added to a string of other events involving Boeing aircraft. . .
